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Home Heating Assistance

Energy assistance is a program that helps people who have difficulty paying the cost of heating their home. Through an intake and assessment process, Energy Assistance staff determine how TEAM and its services can best help lower energy costs. the primary goal of this program is to keep households warm and safe during the winter months.

Connecticut Energy Assistance Program (CEAP)
Is designed to provide low income households in the towns of Ansonia, Derby, Seymour, Shelton, Beacon Falls, Oxford, Orange, Woodbridge, Bethany and Milford with help in meeting their winter heating bills. Through CEAP, eligible households may secure fuel deliveries and have their utility heating costs defrayed. For households whose heat is included in their rent, one-time financial assistance is available. Eligibility is determined by income, household size and liquid assets.

Operation Fuel
Operation Fuel is a private, non-profit statewide program designed to provide one-time emergency energy assistance to those households who are in crisis and whose income is between 150% and 200% of the Federal Poverty Guideline. On a limited basis, Operation Fuel will provide energy assistance to families whose incomes are higher than 200% of the federal poverty guidelines. This program will require a liquid assets test; and an assesment of risk.

The Weatherization Assistance Program provides comprehensive weatherproofing to the households of eligible clients to make their homes more cost effective, and reduce their heating costs. CEAP clients are eligible for the Weatherization Program. This program is administered through CAANH, Inc. New Haven.

Eligibility Requirements:

  • Eligibility is based on gross annual income, household size and liquid assets.
  • Families or individuals with a gross annual income at or below 60 of the State Medium Income (SMI)
  • Elderly 60 and over and disabled individuals with a gross income at 200 percent of the federal poverty guidelines

Application Process:

To apply for assistance, applicants must provide the following documentation:

  • Names, Birth dates and Social Security numbers for all household members
  • If rent, Name, address and telephone number of landlord
  • Copy of utility bill if household heats with a utility (natural gas or electric) and the bill must be in the name of a household member over the age of 18.
  • If household heats with a deliverable fuel, name of the fuel company
  • Documentation of age or disability, if applicable
  • Documentation of household income (wages, compensation, social security, pension, unemployment, alimony, child support, rental income, DSS cash assistance, or financial contributions to household) for the four consecutive weeks prior to the date of application for all household members
  • Current rent receipt or copy of lease
  • Current copy of mortgage statement
  • Current complete copy of liquid asset statement (i.e. bank, credit union, IRA, Stocks etc.)

All applicants must apply in person. An outreach worker is available for the homebound elderly and/or physically disabled. Appointments can be made by calling 736-5420.

Service Hours and Program Locations:

Applications for the Connecticut Energy Assistance Program are accepted from August 15th to May 1.

Applications are taken by appointments. Contact one of the following sites to make an appointment:

TEAM, Inc., 30 Elizabeth Street
8:30 to 4:30

Department of Human Services
150 Gulf Street,

Bethany Town Hall, 40 Peck Road

Human Resources, 4 Meeting House Lane

Energy Manager:
Ellen McAuliffe
30 Elizabeth Street,
Derby, CT 06418
Phone: 203-736-5420
Email: emcauliffe@teaminc.org


DSS Energy Assistance Guidelines


EnergyOperation Fuel Inc.



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TEAM, Inc.
30 Elizabeth Street
Derby, CT 06418
Telephone: 203- 736-5420
Fax: 203-736-5435